Returns
We want your shopping experience to be clear, fair, and positive. We understand that sizing and fit are important when purchasing footwear online, which is why we offer easy returns.
Returns
All eligible items must be returned within 15 days of purchase.
Items must be:
Unworn
In perfect condition
Free of odors or marks
In the original packaging
Once your return is received and inspected, your refund will be processed within 72 hours.
Damaged Items (Online Orders Only)
If you receive a damaged item from an online purchase, you must submit your return request within 3 days of delivery.
Damage claims submitted after 3 days will not be eligible.
All damaged-item claims must include:
Photos of the damage
Order number
Original packaging
Final Sale Items
All merchandise purchased on Sale is a final sale.
No returns, refunds, exchanges, or store credit will be issued for Final Sale items.
We do not offer price adjustments for items purchased at regular price before any sale.
Refund Method
All eligible returns will receive:
Online purchases: Refund issued to the original method of payment (5–10 business days depending on your bank)
In-store purchases: Refund issued as in-store credit
All return requests must be approved first. You will be notified by email when your request has been approved.
How to Request a Return (Online Orders)
Log in to your account:
My Account → Register → ViewClick Return
Select the product(s) and quantity
Provide your return reason and submit your request
Once approved by email, ship the item in original packaging with proof of purchase to the address provided in your approval email
Return shipping cost is the customer’s responsibility
Return Shipping Cost
Return shipping cost is the customer’s responsibility.
Original shipping fees and return shipping fees are non-refundable.
You may return your package using USPS, UPS, or FedEx.
Exchanges
Exchanges are not available at the moment.
If you need a different size or style, you may return the item and place a new order.
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
Accessories
Final Sale items
Used or damaged items
Items past the 15-day return window
Return Approval Requirements
GLITTER FASHION reserves the right to reject returns that:
Are submitted after the 15-day return window
Are shipped after the approved timeframe
Do not include original packaging or proof of purchase
Show signs of use, damage, or odors
Do not match the condition originally delivered
Rejected returns will not be refunded.
Our Commitment
We are a family-owned business and appreciate your support.
If you need help with sizing or product recommendations, please contact us.